LIMOUSINE RENTAL IS MADE BY CLIENT WITH FULL ACKNOWLEDGEMENT AND AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS:

COVID-19:

All passengers are required to wear face coverings while present in our vehicles at all times due to health & safety measures. All of our vehicles are cleaned and disinfected daily whether in use or not. However all clients book & enter all vehicles at their own risk.

1.) Kamo Limo  requires a major credit card to process reservations. 

The total cost of service is to be collected at the beginning of service. Overtime will be billed at the prevailing rate. All overtime will be billed in 30 Minutes increments. Client waives any and all claims of liability, loss, injury, damage, or theft. No hanging out of the sunroof is permitted. Doing so will result in immediate termination of service and no refunds will be provided. Smoking is also not allowed in the vehicles. Client agrees to maintain full legal behavior during the time of service.

2.) MULTIPLE STOPS OR DESTINATIONS:

Stops during your service should be prearranged before the service starts. Due to the size of our vehicles our drivers need to know all stops in advance. These precautions are for the safety of each passenger as well as the vehicle. Unscheduled stops are at the driver’s discretion. All pricing are based on original total mileages, destinations and stops. Please call the office to get pricing for adding any extra stops or adding more miles after booking your reservations.

3.) AIRPORT OR POINT TO POINT TRANSFERS: 

Additional charges may occur for waiting time. There is no extra charge for the first 15 minutes of delay. After 15 minutes there is an extra charge for every 15 minutes of waiting time. Charge amount depends upon vehicle type. For all arriving flights, meet your driver at the curb, unless you have already made plans to meet the driver at the baggage claim area (only for Sedan’s, SUV’s and VAN’s). For limousines you must meet the driver at the curb, we are not allowed to park or wait inside of Sea-Tac Airport at anytime. To avoid a no-show fee please do not leave the airport before calling the office for assistance. The number is: 1-844-848-4442

An extra $66.00 surcharge will be applied to any trip between the hours of 12:00 Am to 5:00 AM, and certain designated holidays.

4.) MAXIMUM CAPACITY:

Drivers are not authorized to exceed the number of passengers stated on your contract. This is in violation of state law and insurance guidelines.

Client accepts full liability for client, client’s guests, and/or client affiliations. Client is responsible for any and all damages to the vehicle. The starting minimum charge for the damages will be as follows: $500 vomiting, $300 each cigarette burn, $100 gum/glitter on the carpet, $20 each broken/missing glass.

Kamo Limo cannot be held responsible in any way for traffic conditions, flight delay, mechanical difficulty, or any other unforeseen circumstances.

5.) CANCELLATION POLICY:

1. Kamo Limo understands that cancellations are sometimes necessary and unavoidable. Unless otherwise agreed to or provided in writing, the following applies:
2. For local service in the Seattle metropolitan area, we generally accept cancellations on sedan & SUV airport transfers without a charge 24 hours or more before the scheduled pick-up time.
3. For regional service outside the immediate Seattle service area, the driving distance and special scheduling will dictate the cancellation notice.
4. Vans, premium and specialty vehicles require no less than an 7 day cancellation notice. Exact cancellation notice will be specified in your confirmation and/or other written agreements.
5. Cancellation notices may vary due to local conditions (i.e. weather), event, vehicle type and market area.
6. Time changes made with less than the required notice above will still result in additional and possibly full charges. Example: At 1:30pm a requested change in pick up time from 2:00pm to 4:00pm will result in full charge for the 2:00pm trip and a new charge for the 4:00pm trip.
7. Special Events & Peak Demand Rental Times
8. Special events and peak demand periods both locally and in other markets may dictate premium pricing, higher hourly minimums and in some cases multi-day minimums, as well as additional notice for changes and cancellations. Non refundable prepayments may also be required.  Vehicles are generally in more limited supply for the higher demand and often times supplemental vehicles are required to accommodate this demand.
9. No Shows
10. If you do not see your chauffeur, please call our office immediately at 1-844-848-4442 or to avoid the full-charge “no-show” fee. We generally include all admin/licensing and/or STC fees and recommended 20% chauffeur gratuity in the minimum no-show fee for your convenience, however gratuity amount is always 100% at your discretion.  You may increase, decrease or have the tip removed entirely.  Please advise on the gratuity you wish to pay, if any.
11. For Point-to-Point & Airport Service, a fee equal to the base fare, wait time, admin/licensing/STC and recommended chauffeur gratuity (gratuity amount at your discretion), will be charged when the client does not show at the pre-arranged pick-up location.
12. For Hourly Service, a fee equal to no less than 2 hours of service, admin/licensing/STC and recommended gratuity (gratuity amount at your discretion) will be charged when the client does not show at the pre-arranged pick-up location. For many services, the minimum hourly charge for no-shows may be additional depending on event, date, vehicle type, etc.
13. Again, to avoid no show charges, please call or text us at 1-844-848-4442. The dispatcher will immediately direct your chauffeur to you.
14. We are not responsible for act of God. Including but not limited to, venues being closed that our clients are traveling to, flight cancellations, airline policies or delays, intra-government travel restrictions.
15. ALL CANCELLATIONS MUST BE MADE IN WRITING TO BOOKING@KAMOLIMO.COM

6.) UNSAFE & DANGEROUS ROADS: 

FOR THE SAFETY OF THE PASSENGERS, DRIVERS, WE WILL NOT GO ON ANY DANGEROUS ROADS.

SUCH AS: ONE WAY ROADS, WINDING ROADS (ZIG ZAG ROADS), STEEP ROADS, DIRT ROADS, HILLS, CLIFF AREAS, ETC.

7.) PRICES ARE DUE TO CHANGE AT ANY NOTICE: 

Prices may vary during special events such as New Years Day, New Years Eve, Prom, Winter Prom, Busy Days, Holidays, Peak Periods and Long Distance. All special pricing cannot be combined with any other coupons or promotional codes. Some restrictions may apply.

8.) EXTRA CHARGES AND MISCELLANEOUS:

a.) Prices are based on Garage to Garage.

b.) Local Gas surcharge (40 Miles total trip from Los Angeles, to Seattle 98158) of 10% will be added to any runs.

c.) Long distances will be added additional gas surcharge, please contact office.

d.) Customer is responsible for Parking, FasTrak and all The Toll Roads.

e.) Please purchase your parking pass for any special events in advance to secure the parking space for your Limousine.

f.) Please call our office for your the Limousine length.

9.) TRANSFERS AND POINT TO POINT:

All one way trips such as airport or any other transfers must be booked under Airport (From/To) for correct mileage charges.

10.) SATURDAY RESERVATIONS REQUIRES 4 MINIMUM HOURS:

From the dates of April 15th to June 15th there are 6 hours minimum during evenings of both Fridays and Saturdays.

Prom season & New Years Day, require 6 hours minimum and for pricing please call our office. This rule will apply for Online and office Booking.

11.) SMOKING & FOOD:

Smoking or food/eating is not permitted inside any of the vehicles in our fleet at any time.

12.) ALCOHOL POLICY:

No alcoholic beverages will be stocked or permitted in vehicles with passengers under the age of 21 without a legal guardian present. Consumption of alcohol by a minor is never tolerated under any circumstance. Alternative beverages are available upon request for additional cost.

13.) LIABILITY: 

Company shall not be held liable for late arrival caused by, but not limited to, traffic congestion, mechanical breakdown, incorrect pickup and drop-off information, acts of nature, or circumstances beyond company’s control. (2) Company does not guarantee the outcome or results of any trip, including client’s enjoyment, having fun, getting to a destination on time, the location of a celebrity’s home, getting in at any event or place, being parked or dropped off at the front entrance of a place/event, etc. Company further cannot guarantee provision of multilingual drivers. Additionally, company does not guarantee that the vehicle’s heater and air conditioning will work properly. (3) Should company for any reason incur any liability, its liability shall not exceed the amount of the fare Company received from client. 

14.) DRUGS/SMOKING:

No possession, sale or consumption of any type of narcotics or illegal drugs is permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service.

15.) LOST ITEMS/BELONGING:

While we are happy to let you bring compact discs, videotapes and other personal items, Kamo Limo  does not take responsibility for items that are left in the vehicle during or after completion of the limo rental service.

16.) QUOTE & BOOKING:

All vehicles are quoted subject to availability at the time of booking. Rates are subject to change without notice. A deposit of 25% to 50% of the total amount is required at the time of booking and is nonrefundable. The balance is due at the time of the service.

17.) AVAILABILITY:

Kamo Limo  reserves the right to change the limousine or the color of the vehicle at its own discretion, if the original vehicle requires service, not safe to be on the road, has been in any accidents or not available.

18.) LIABILITY: 

(1) Company shall not be held liable for late arrival caused by, but not limited to, traffic congestion, mechanical breakdown, incorrect pickup and drop-off information, acts of nature, or circumstances beyond company’s control. (2) Company does not guarantee the outcome or results of any trip, including client’s enjoyment, having fun, getting to a destination on time, the location of a celebrity’s home, getting in at any event or place, being parked or dropped off at the front entrance of a place/event, etc. Company further cannot guarantee provision of multilingual drivers. Additionally, company does not guarantee that the vehicle’s heater and air conditioning will work properly. (3) Should company for any reason incur any liability, its liability shall not exceed the amount of the fare Company received from client. 

19) CHANGES: 

(1) Any changes to client’s original order and to client’s original specifications shall be subject to additional charges where appropriate. Therefore, should client request an increase in the duration of service, additional charges shall apply. Changes to the pick up location may also be subject to a rate increase. Other changes, such as the number of passengers, destination, etc. will also be subject to additional fees. Where applicable, overtime rates shall be billed based on the listed basic charge. Should client opt for a decrease in the duration of service, reduce the number of passengers accompanying client during the trip, or request to be driven to a shorter destination, the basic original rates shall still apply and client shall be responsible for payment of the originally stipulated charges. (2) Client shall pay the full amount for the reserved number of hours and days even if client uses company’s services for less time and days, or even if client does not use company’s services at all. Client agrees to pay the minimum number of hours set by company or client in advance, whichever is higher. Should client, for any reason, not be able to use the vehicle for the entire period of the contract, client shall be liable for payment in full for the amount of time the vehicle and company’s services were used. (3) Company’s fare is based on an hourly rate and mileage. Therefore, if client is unable to use the vehicle & company’s services for the entire agreed period of time due to traffic delays or any other reason, client shall still pay for the originally stipulated hours and mileage. (4) Company’s rates are subject to change without notice. (5) All parties shall and must resolve all arising disputes or claims in the court of Los Angeles county in the state of California. (6)  No company employee, chauffeur or representative can modify any part of this contract. 

20.) VEHICLE: 

The specifications of the vehicle provided to client are listed on the reverse of this agreement. The vehicle was thoroughly inspected by company’s management and chauffeur prior to commencement of service. Client shall inspect vehicle prior to boarding. If any damage(s) exist(s) on the vehicle, client shall note the damage(s) on the front side of this agreement in the indicated space. If client does not notice any damage, the indicated space shall remain blank. Should client have noted any damage(s) in the space indicated, client affirms that by using company’s service, client has judged the damage(s) to be negligible and no impediment to the delivery of services by company. Client understands that the vehicle will be re-inspected by company’s chauffeur and management immediately upon return to the base. Should any new damages not shown in the space indicated appear on the vehicle upon re-inspection, client will be fully responsible for such damages. Accordingly, client will be charged for any repairs or significant and excessive cleaning costs incurred by company. The decision as to unusual wear and tear or damage of the vehicle interior and body shall rest solely with company. Company shall make every effort to provide a vehicle that is identical – in terms of model, size, color, etc. – to client’s request. However, company does not guarantee that an identical vehicle will be available for client’s use, and shall not be liable if an identical vehicle is not available on the date of service. Company does not guarantee the year, color, passenger capacity, model, type dent-free, & brand of vehicle. Company will, at its discretion, dispatch a vehicle subject to availability on the day and time of service.